An AI receptionist for Accountants, for the call you'd miss at 4.55pm
Heads-down in a client's ledger or three returns deep into self-assessment, you can take the call or do the work, not both. Cyberstaff answers every call 24/7 as your practice, sorts the genuine new-client enquiry from the noise, books the consultation and texts you the details. No prospect left on hold while you reconcile.
Voicemail, agencies and call centres: three ways to lose a fee
Voicemail does the rounds
A prospect comparing accountants will not leave a message. They will scroll down to the next firm and ring that one instead. You never even knew they called.
Basic accountant answering services
An operator who has never filed a VAT return can take a name and number, but can't tell a sole trader behind on self-assessment from a tyre-kicker, so you sift the lot yourself anyway.
An out-of-hours call centre
Premium rates for evenings and weekends, and at the end of it you still get a message that needs deciphering. Expensive, and not much smarter than the voicemail.
Cyberstaff
The answering that actually understands the question.
It knows your services, your specialisms and how your practice runs, and it's on the line round the clock.
It takes the enquiry, works out whether it's worth your diary, books the consultation or callback, and texts you the lot, confidentially, with you signing off every booking.
A message taken is the least of what it does.
An AI Receptionist for accountants, explained
Picture front-of-house cover that clocks on at midnight, works straight through January without a single sick day, and already knows your service list, your specialisms and what your diary looks like next Tuesday. That is Cyberstaff.
Rather than dropping callers into voicemail or a call centre that reads from a script, it listens, understands and answers, and it knows a payroll question from a VAT registration from a brand-new limited-company enquiry without being told twice.
It captures the enquiry, qualifies it and books a callback or consultation. It does not give tax or financial advice and never will; that judgement stays with you. Every detail it takes is confidential and visible to your practice alone.
What it does
It takes a detailed message, and can book the job
Speaks your service list
Self-assessment, VAT returns, payroll, bookkeeping, limited-company accounts: it answers callers accurately on what you do and who you take on, without guesswork.
Reads the brief
Sole trader or limited company, turnover, what they need and the deadline they're up against, it asks, so your time goes on prospects that actually fit the practice.
Lets nothing ring out
In a client meeting, on a filing deadline, or simply not at your desk, every call is answered and every real enquiry gets a proper, professional response.
Holds the line through January
The 31 January dread, VAT quarter-ends, payroll run days, the spikes that flatten one receptionist. It answers every call at once, nights, weekends and bank holidays at no extra cost, so the phone never outruns the work.
Your practice keeps answering even when you're elbow-deep in a client's accounts.
The problem
The enquiry you missed is the client your rival just onboarded
Mid-payroll or three-quarters through a set of accounts, the phone and the work compete and the work usually wins. Prospects shopping for an accountant don't leave voicemails. They dial the next firm on the search results, and that fee is gone before you've looked up.
8 in 10Prospects who hang up rather than leave a voicemail
£1,200+What one new client is typically worth in year one
31 JanThe date your switchboard never forgives
0Calls Cyberstaff lets ring out unanswered
How it works
It answers, it qualifies, and the return on your desk stays the priority
1
It answers in your practice name
Every call, 24/7, picked up as your firm in a natural, professional voice. No hold music, no voicemail beep, no ringing into an empty office.
2
It qualifies, then books
Self-assessment or VAT? Sole trader or limited company? New or existing? It asks the right questions, takes down the detail and books a consultation or callback into your calendar.
3
It hands you the summary
The moment the call ends, a tidy SMS and email arrive: name, number, what they wanted and any booking. Approve or call back in a tap; nothing lands in your diary without your say-so.
A self-assessment caller up against 31 January gets marked urgent and sent to you first.
Reads the brief
Sole trader or limited company, turnover, the service needed and the deadline, every time.
Books the consultation
Offers your real availability and logs the consultation or callback on the call.
Holds the line through January
Answers every call at once when one receptionist couldn't, nights and weekends included.
Screens the tyre-kickers
Sorts the genuine new-client enquiry from cold sales calls before it reaches your diary.
Texts you the detail
Sends a confidential SMS summary the moment the call ends, for your sign-off.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Sage
Accounting
FreeAgent
Accounting
GoCardless
Payments
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
One new client a year and it has already paid for itself
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
That is precisely the week it earns its keep. Deadline season throws up spikes no single receptionist can absorb. Cyberstaff answers every call at once, nights, weekends and bank holidays at no extra cost, qualifies each one and texts you the details, so the 31 January crunch costs you no prospects.
Never. Cyberstaff takes and qualifies the enquiry, flags anything urgent or deadline-driven, and books a consultation or callback. The advice stays entirely with you and your team; the AI's job is to make sure the right enquiries reach you with the detail you need to pick them up.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Don't let the next 4.55pm call ring out elsewhere
Start free today. Your AI Receptionist is answering as your practice in about 60 seconds.
