AI Receptionist case studies: real UK businesses, real numbers

Plumbers, garages, clinics and trades across the UK handed their phones to Cyberstaff's AI Receptionist. Each story shows the problem, what it replaced, and the result they measure.

Pascual Soares repairing an e-scooter wheel in the Scoot City workshop

Featured storyE-Scooter Repair

The calls he used to miss are now worth about £1,000 a month.

Pascual Soares runs his e-scooter repair workshop single-handed, so two or three calls a day were ringing out while he was mid-repair. The AI Receptionist now answers them, asks the right questions and gets him a video of the fault.

£1,000a month of revenue recovered from missed calls

Scoot City

Pascual Soares

sxcscooters.com · Manchester

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Trades & Home Services

70–80%of booking calls turn into paid jobs

Seven in ten calls it answers turn into paid jobs

Right Flow Plumbing Solutions

Nicholas Smith

Right Flow Plumbing Solutions · Tunbridge Wells

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Health & Beauty

90%of answered calls turn into a booking

Nine in ten calls it answers turn into a booking

Wigs by Nicholas

Nick Mazer

Wigs by Nicholas · North West London

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Health & Beauty

90%+of new enquiries become paying clients

Over nine in ten new enquiries become paying clients

Cottage Aesthetics Clinic

Eileen Sterne

Cottage Aesthetics Clinic · Cambridge

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Health & Beauty

9 in 10customers happy with the AI Receptionist

The calls that matter get answered, even on his days off.

Simon Grigg

Simon James Hair · Eton

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Trades & Home Services

9 in 10of answered calls turn into booked jobs

Nine in ten calls it answers turn into booked jobs.

Wolverine Garage Doors

Kayleigh Holloway

Wolverine Garage Doors · Reading

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Legal & Claims

75%reduction in first touch abandons

Cyberstaff has helped us answer more calls and keep our people focused on customers we can genuinely help.

Accident Claim Helpline

Jordan Green

Accident Claim Helpline · Manchester

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Travel & Transport

9 in 10AI-answered calls become bookings

Switched on Monday. Paid for itself by Tuesday morning.

Bournemouth Airport Transfers

Leah Iulisca

Bournemouth Airport Transfers · Bournemouth, Dorset

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Property

100%of unknown calls answered and triaged

Every unknown call answered, triaged and briefed before he rings back.

By Design Homes

Graham Coton

By Design Homes North Devon & Exmoor · North Devon & Exmoor

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Legal & Claims

~50%of calls become a booking or package

Around half its calls convert, and not one of them interrupts his casework.

AB Immigration Solicitors

Alexander Boyd

AB Immigration Solicitors · Glasgow

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Roofing

£7,500of work booked in the first two weeks

Around £7,500 of work booked in his first two weeks.

David McHugh Roofing Services

David McHugh

David McHugh Roofing Services · Rochdale

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E-Scooter Repair

£1,000a month of revenue recovered from missed calls

The calls he used to miss are now worth about £1,000 a month.

Scoot City

Pascual Soares

Scoot City · Manchester

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Health & Beauty

4+ hrsof founder time back every month

The phone line is open again, and nobody leaves a client to answer it.

Hair by TMS

Tochi TMS

Hair by TMS · Luton

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Trades & Home Services

£500–£1,000+of new work a month from calls he was missing

Dozens of bookings from calls he was never going to answer.

DNGR Tech IT Solutions

Oakley

DNGR Tech IT Solutions · Hampshire

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Trades & Home Services

40%of new customers came through the AI Receptionist

Four in ten of our new customers now come through the AI Receptionist.

Julie-Anne

AlarmCCTV · Glossop

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More case studies coming soon

We're writing up more real Cyberstaff results — check back soon.

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