An AI receptionist for Aesthetic Clinics, as polished as your work
The enquiries that matter rarely arrive at a convenient moment. They land mid-treatment, late at night after a campaign drops, the instant someone screenshots your work and decides today is the day. Cyberstaff answers each one as your clinic, composed, discreet, on-brand, qualifies the enquiry, books the consultation and texts you the details. The first impression is flawless, even when you're with a client.
Someone ready to book filler or skin work won't leave a message. They'll tap back to the feed and book the next clinic that looks the part. The aesthetic ends at the dial tone.
Aesthetic clinic answering services miss the nuance
An outsourced operator doesn't know your treatment menu, your consultation flow or your deposit policy, so the questions go unanswered and the right appointment never gets made.
Call centres charge a premium to feel impersonal
You pay extra for evenings and weekends, precisely when your ads are working hardest, and a sensitive, considered enquiry still gets processed like any other ticket.
Cyberstaff
Answers like your best receptionist, refined.
Trained on your treatments, pricing and booking process, on call around the clock.
It handles every enquiry with warmth and discretion, captures the details, books the consultation and texts you the summary, while your practitioners keep complete control of the diary.
An AI Receptionist for aesthetic clinics, defined
Picture a front-of-house team member who never clocks off, never sounds rushed, and knows your treatment menu, your pricing and your consultation process by heart. That is Cyberstaff.
Rather than sending a considered enquiry to voicemail or an outsourced operator, it listens, understands and responds with the calm, discreet polish a premium clinic is judged on.
And it does all of it without pulling you away from a client, so your clinic stays composed and responsive whether you're treating, posting or off the clock.
What it does
It takes a detailed message, and can book the job
Speaks your treatment menu fluently
From anti-wrinkle and dermal fillers to skin and laser treatments, it answers accurately on what you offer, what it costs and when you can fit them in.
Handles sensitive enquiries with grace
It captures personal details discreetly, walks callers through your consultation and deposit process, and never offers clinical advice; your practitioner makes every call.
Catches the moment, every time
Mid-treatment, between clients or the night a campaign takes off, every enquiry is answered and every high-value lead gets a considered reply.
Stays on duty round the clock, for one flat fee
No premium evening or weekend rates, no extra reception hires. It's there for the 11pm Instagram enquiry exactly when it lands.
With Cyberstaff, your clinic stays composed and open, every chair full, or the doors locked for the night.
The quiet cost of a missed call
The enquiry you miss is the consultation a rival just booked
While you're mid-treatment or your ads run after hours, it's the phone or the client in front of you, never both. People comparing clinics don't linger on voicemail; they move to the next polished profile in their feed.
8 in 10Enquirers who hang up rather than leave a voicemail
£250+What a single booked consultation is typically worth
40%Of clinic enquiries arrive outside 9 to 5
0Calls Cyberstaff lets ring out unanswered
How it works
It answers, it qualifies, it books, and you stay with your client
1
Answers as your clinic
Every call, day or night, picked up in your name with a natural, polished voice. No hold music, no voicemail, no ringing into the void.
2
Qualifies and secures the slot
Filler or skin? New face or returning client? It asks the right questions, sets out your consultation and deposit process, and places the appointment into your diary.
3
Hands you a clean summary
The moment the call ends, a tidy SMS and email arrive: name, number, treatment of interest and appointment details. Approve or call back in a tap.
The 11pm lead after a campaign drops gets answered and flagged while it is still warm.
Captures the right detail
Treatment of interest, new or returning client, and your deposit and consultation process.
Books the consultation
Offers your real availability and places the appointment into your diary.
Covers you mid-treatment
Picks up when you're with a client, between appointments, or off the clock.
Screens the time-wasters
Filters cold sales calls so only genuine enquiries reach your practitioners.
Texts the client back
Sends a discreet confirmation SMS so no high-value lead goes cold overnight.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Fresha
Clinic booking
Pabau
Clinic management
Phorest
Salon software
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
One booked consultation more than covers it
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
Yes. It can talk callers through your consultation and deposit policy as it takes a booking, set expectations clearly, and capture their details so you can confirm and send any deposit link or reminder, all of which helps reduce no-shows on your highest-value appointments.
Never. Cyberstaff captures the enquiry, answers general questions about your treatments and prices, and books a consultation; it does not give clinical or medical advice. Suitability and treatment decisions always rest with your qualified practitioner.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Give every enquiry the reception it deserves
Start free today. Cyberstaff learns from your website and is answering as your clinic in about 60 seconds.
