The AI receptionist that answers when Electricians can't
Power off, both hands at the board, you can't take the call. So it goes unanswered, and the landlord chasing an EICR rings the next sparky. Cyberstaff answers all of them, 24/7. It works out the job (fault, rewire, fuse board, EV charger), books it into your diary and texts you the details. You finish the job in front of you. You don't lose the next one.
Do the maths on a missed call
Voicemail and call centres don't book electrical work
Voicemail loses the caller. 8 in 10 won't leave a message. A landlord who needs an EICR signed off this week doesn't wait; they dial the next number on the search.
Basic electrician answering services can't qualify the job. The operator doesn’t know your rates, your patch, or a rewire from a fuse board swap. So they take a name and a number. That’s a message, not a booking.
Call centres charge more and still get it wrong. Premium nights-and-weekends rates, and they still can’t tell a dead circuit from a spare-socket quote. You pay for the privilege of sorting it yourself.
Cyberstaff answers like it's on your books. Trained on your services, prices and call-out area. On call 24/7. It tells a tripping fuse board from an EICR quote, flags the emergency, books the job and texts you the lot. Every call answered. Every job logged.
What an AI Receptionist for electricians actually does
It's an assistant that answers every call, day or night, and knows the trade. EICRs, fault-finding, rewires, consumer unit upgrades, EV charger installs, plus your prices and what slots you've got. That's Cyberstaff.
No voicemail. No call centre reading off a script. It listens, works out the job, and answers the question the way a receptionist who knows electrics would.
And it runs without you touching it. The phone gets answered whether you're up a ladder, under a floor, or isolating a circuit.
More than a message-taker, Cyberstaff:
Knows the work and the price
EICRs, EV chargers, rewires, fuse board upgrades, with your rates and your availability. Callers get a straight, accurate answer.
Tells urgent from routine
Dead consumer unit, burning smell, total power loss: it flags those as emergencies so you know what can't wait until morning.
Answers every call
On a job, in the loft, driving between call-outs: it picks up. Landlord, letting agent or homeowner, they all get a response.
Costs the same at 2am
No after-hours premium. No extra staff. Nights, weekends and bank holidays at the same flat price.
The line stays open whether you're on the tools or off the clock.
The problem
The call you miss is the job your competitor books
Power off, both hands on the board, and the phone loses, every time. And most callers won't leave a voicemail. The landlord chasing an EICR and the homeowner with a tripping fuse board don't wait around. They ring the next electrician.
8 in 10
Callers who hang up rather than leave a voicemail
£320
What one missed job is worth, on average
35%
Of trade calls that come in outside 9 to 5
0
Calls Cyberstaff lets ring out
How it works
Picks up. Qualifies. Books. Done
It answers as your business
Every call, 24/7, in your name and a natural voice. No hold music, no voicemail, no ringing out.
It works out the job
EICR or rewire? Fault-finding or a new EV charger? Emergency or quote? It asks the right questions, reads the urgency, and drops the job into your calendar.
It sends you the lot
SMS and email the second the call ends: name, address, the fault or job, urgency. Approve it or call back in a tap.
Built for the trade
It already speaks electrician
Triages emergencies
Total power loss, a burning smell or a dead consumer unit get flagged urgent and sent to you first.
Captures the full job
Fault, rewire, fuse board or EV charger, property type, access and postcode, every time. It even asks where you should park.
Books into your diary
Offers your real availability and drops the call-out straight into your calendar.
Handles the overflow
Picks up when you're at the board, in the loft, or off the clock.
Screens the time-wasters
Filters cold sales calls so only real customers reach you.
Texts the customer back
Sends a confirmation SMS with the booking so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Pricing
One booked job covers the month
£30 / month
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£75 / month
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£120 / month
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
FAQ