The AI receptionist for Estate Agents that books every viewing and valuation
Your team is out on viewings while the phone keeps ringing: a buyer off Rightmove, a vendor wanting a valuation, a tenant with a leak. Cyberstaff answers every call 24/7 as your agency, books the viewing or valuation, logs the maintenance request, and texts the right person the details before the lead cools.
Voicemail and call centres don't win instructions or fill viewings
Voicemail loses the buyer
A buyer enquiring on a portal listing is contacting three agents at once. They never leave a message; they book a viewing with whoever picks up first.
Basic estate agent answering services
An operator who doesn't know your stock, your patch or sales from lettings can't qualify a vendor, book a viewing, or log a tenant repair properly.
Out-of-hours call centres
Premium evening and weekend rates, exactly when buyers browse, and they still can't tell a hot valuation lead from a routine query.
Cyberstaff
A receptionist who knows your agency.
Cyberstaff learns your sales and lettings services, your areas and your team.
It qualifies the caller, books viewings and valuations, logs maintenance to the right person, and texts you the details, captured, not just a message taken.
An AI Receptionist for estate agents: your front desk, always on
Picture a receptionist who never clocks off, never misses a ring, and knows your listings, your sales and lettings process and your negotiators by heart. That is Cyberstaff.
Rather than sending a portal enquiry to voicemail or a generic call centre, it listens, qualifies and books like a member of your team, sorting a buyer from a vendor, a viewing from a valuation, a tenant repair from a landlord query.
It runs while your agents are out on viewings, so a Rightmove or Zoopla lead is answered and booked in the minutes that matter, not chased the next morning when it has already gone elsewhere.
What it does
It takes a detailed message, and can book the job
Knows sales from lettings
Buyer, vendor, tenant or landlord: it works out who is calling and what they need, and routes each enquiry to the right negotiator or property manager.
Books viewings and valuations
It captures the property, the buyer details and availability, and drops the viewing or market appraisal straight into the diary.
Logs tenant maintenance
A leak, a broken boiler, a lock-out: it captures the property, the issue and the urgency, and passes it to your lettings team so nothing sits unanswered.
Answers when buyers browse
Evenings, weekends and bank holidays at no premium, exactly when portal enquiries land and the competition has gone home.
With Cyberstaff answering, your branch stays reachable even when every agent is out on a viewing.
The problem
The call you miss is the instruction your rival just won
Property is a race. A buyer enquiring on a portal rings several agents and books with whoever answers first; a vendor weighing a valuation goes with the agency that picks up. When your team is out on viewings, the enquiry doesn't wait.
8 in 10Callers who hang up rather than leave a voicemail
5 minsHow fast a hot portal lead can go cold
40%Of enquiries arriving outside 9 to 5
0Calls Cyberstaff ever lets ring out
How it works
It answers, it qualifies, it books, and your agents stay on the road
1
It answers as your agency
Every call, 24/7, picked up in your branch name in a natural, professional voice. No hold music, no voicemail, no ringing into an empty office.
2
It qualifies and books
Viewing, valuation, lettings enquiry or a tenant repair? It asks the right questions, captures the property and details, and books it in or routes it to the right person.
3
You get the summary
A clean SMS and email summary lands the moment the call ends: name, number, property, what they need and any booking. Approve or call back in a tap.
A hot valuation lead or an urgent tenant repair gets flagged so the right person acts fast.
Qualifies the enquiry
Buyer, vendor, tenant or landlord, the property, and what they need, every time.
Books viewings and valuations
Offers your real availability and drops the viewing or appraisal into the diary.
Handles the overflow
Picks up when every agent is out on a viewing, on another call, or the branch is closed.
Logs tenant maintenance
Captures the property, the issue and the urgency, and routes it to your lettings team.
Texts the right person back
Sends the booking and details by SMS so nobody's left chasing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Reapit
Estate agency CRM
Alto
Estate agency CRM
Jupix
Estate agency CRM
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
One booked instruction, and it has paid for itself many times over
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
It can. It works out who is calling and what they need (a viewing, a valuation, a lettings enquiry or a maintenance issue) and captures the right details for each, routing it to the correct negotiator or property manager.
Yes. It captures the tenant, the property, a description of the issue and how urgent it is, then passes it to your lettings team so repairs are logged promptly instead of sitting in a voicemail box overnight.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Stop letting missed calls cost you instructions
Start free today. Your AI Receptionist is answering as your agency in under 60 seconds.
