The AI receptionist for Gyms & Fitness Studios. Every enquiry answered, even mid-class
Nobody can coach a class and take a membership enquiry at the same time. Cyberstaff answers every call as your gym or studio, day or night. It explains memberships, day passes and class times, books free trials, inductions and PT intro sessions, notes any health flags for your team, and texts you the details, so no would-be member hits voicemail.
Someone who has finally decided to join rarely leaves a message. The motivation fades, they ring the gym down the road, or they never call anyone at all.
Basic gym answering services
An operator who doesn't know your membership tiers, your class timetable or how an induction works can't answer the question, let alone book the trial.
The desk grabbing it mid-class
Pulling a coach off the floor to answer the phone short-changes the members in front of them, and the caller still gets a rushed answer.
Cyberstaff
Answers like your best front-desk host.
It learns your memberships, class timetable, day passes and induction process.
It answers the question, books the trial or intro session into your diary, notes any health flags, and texts you the summary, while your coaches stay on the floor.
An AI Receptionist for gyms and studios: a front desk that never skips a call
Picture a front-desk host who is never mid-class, never on a break, and knows your membership options, timetable, day passes and induction process by heart. That is Cyberstaff.
Rather than letting a new-member enquiry ring out at 6am or sending it to voicemail after the last class, it answers warmly, explains the options and books the trial like a well-trained member of your team.
It captures any injuries, health conditions or a GP referral so your coaches can plan properly, but it never gives medical or training advice. Cyberstaff answers and books; the judgement stays with your team.
What it does
It takes a detailed message, and can book the job
Explains memberships and passes
Monthly, off-peak, student or pay-as-you-go, day passes and free trials, it answers accurately on what you offer and what it costs, straight from your website.
Books the first visit
Free trials, tours, inductions, class spaces and PT intro sessions placed in your diary, at a time that suits the caller, for your team to confirm.
Captures the health flags
Injuries, pregnancy, a GP exercise referral or a long break from training are noted for your coaches, without the receptionist ever offering medical advice.
Answers around the clock, no premium
The 6am pre-work call, the Sunday-night resolution and bank holidays, all on one flat fee, exactly when people decide to join.
With Cyberstaff answering, your gym stays reachable even when every coach is on the floor.
The problem
The call you miss is a member who joined somewhere else
The phone rings hardest before work and after it, exactly when your coaches are mid-class. Someone who has just decided to get fit won't wait on voicemail; the motivation goes, or it goes to the gym down the road, and a year of membership goes with it.
8 in 10Callers who hang up rather than leave a voicemail
£400+Typical first-year value of a single new member
1 in 2Membership calls that land mid-class or after closing
0Calls Cyberstaff ever lets ring out
How it works
It answers, it books the trial, and you stay on the gym floor
1
A warm welcome in your name
Every call, around the clock, answered as your gym or studio in an encouraging, natural voice. No hold music, no voicemail, no ringing out during the 6pm rush.
2
It books, or captures the enquiry
Complete beginner or returning member? Trial, induction or PT intro? It asks the right questions, notes any health flags, and places the booking in your diary.
3
The details, tidied up for you
A clear SMS and email summary arrives the moment the call ends: name, number, goal, membership interest and the session requested. Confirm it or call back with a single tap.
The New Year resolution call or the wedding-in-eight-weeks enquiry is flagged while the motivation is still warm.
Captures the right details
Goal, experience level, membership interest, class preference and any injuries, pregnancy or GP referral.
Books the first session
Offers your real availability and places the trial, induction or PT intro in your diary.
Covers the whole timetable
Picks up when coaches are mid-class, the desk is on a tour, or the doors are locked for the night.
Screens the sales calls
Filters supplement reps and cold callers so only genuine enquiries reach your team.
Texts the member back
Sends a confirmation SMS with the session details and what to bring, so nobody is left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Mindbody
Studio management
Glofox
Gym management
GoCardless
Membership payments
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
One new member covers the month
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
It can't take card payments or set up a direct debit itself. It explains your membership options and prices, captures the caller's choice and details, books their first visit or induction, and texts your team, who send the sign-up link or complete the joining in your membership system. Nothing is charged on the call.
It captures what the caller tells it, such as a back injury, pregnancy, a heart condition or a GP exercise referral, and flags it clearly for your team so the trial or induction is planned properly. It never gives medical or training advice; whether and how someone trains is always your coaches' call.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Turn every missed call into a member
Start free today. Your AI Receptionist is answering as your gym in under 60 seconds.
