The AI receptionist for Locksmiths that answers every lock-out
Someone's locked out of the house, ringing round for whoever picks up first. But your hands are on the last job, and the five minutes you spend finishing it are the five minutes the caller just down the road rings out and dials your rival. Cyberstaff answers in your name, 24/7, gets the address, books the job, and texts you the details before you've packed the van. The call-out down the road never goes to a competitor again.
The call you never hear about
Every unanswered ring is a stranger walking to your rival
Voicemail. Locked out and stressed, nobody waits for the beep. They hang up, hit the next result, and you never even knew they called.
High-street answering services. An operator who's never seen a snapped key or a jammed UPVC mechanism can't reassure a frightened caller, let alone price the job or book it.
24/7 call centres. Premium rates, and a routine lock change treated exactly like an emergency burglary repair. Slow, blunt, expensive.
Cyberstaff: the locksmith who never misses a ring. Trained on your services, your prices, your patch. It tells an emergency from a quote, calms the caller, grabs the address, books the call-out and pings you the lot. Someone answered, fast. That's the whole game.
What is an AI Receptionist for Locksmiths? The one who picks up mid-job
Picture a receptionist who never lets a lock-out ring out, never fumbles a stressed caller, and knows your services, prices and call-out radius cold. That's Cyberstaff, answering while you're halfway through drilling a cylinder on the last job.
No voicemail. No clueless call centre. It listens, calms the caller, and responds like someone who actually knows the trade: emergency entry, lock changes, snapped keys, UPVC mechanisms, insurance-grade upgrades.
All of it hands-free. The phone gets answered whether you're mid-job, on the motorway, or finishing up the last call-out, and you come back to the booking, not the missed call.
Not a message taker. A first responder:
Speaks your trade
Emergency entry, lock changes, BS3621 insurance upgrades, UPVC repairs: it answers accurately and quotes with confidence, so the caller trusts you on the spot.
Sorts the panic from the routine
An active lock-out, a burglary repair, a snapped key in the door: flagged urgent the moment it hears it, so you know exactly what can't wait until morning.
Catches the call you can't
On a job, hands full, drilling out a cylinder, halfway up the path to the next door: doesn't matter. Every ring gets answered. Every lock-out gets a reply.
Covers every hour you can't
Nights, weekends, bank holidays: no premium fees, no night-line staff. It works the exact hours your callers get stuck on the wrong side of the door.
Mid-job or off the clock, your phone keeps getting answered.
The problem
The lock-out you miss is the call-out your rival just took
Locks don't break to a schedule, and a stranded caller won't wait. Hands on a lock or driving to the next door, you can win the phone or win the job, never both at once. The five minutes you spend finishing one call-out are the five minutes the next one, just down the road, rings out. And most callers won't leave a voicemail. They scroll to the next locksmith and dial.
8 in 10
Stranded callers who won't leave a voicemail
£120
What a single emergency call-out is worth
50%
Of locksmith calls land outside 9 to 5
0
Calls Cyberstaff lets ring out
How it works
Phone rings. It answers. You get the booking
It picks up, instantly, in your name
Every call, every hour, answered as your business in a calm, natural voice. No hold music, no voicemail, no ringing out while your hands are full.
It calms them and books
Emergency or just a quote? It asks the right questions, reads the urgency, takes the address and drops the job straight into your calendar, while the caller is still on the line.
It texts you the second it ends
Name, address, door or lock type, urgency: a clean SMS and email the moment the call hangs up. One tap to approve or call back.
Built for the trade
It already speaks locksmith
Triages the lock-outs
Active lock-outs and burglary repairs get flagged urgent and sent to you first.
Captures the full job
Door and lock type, the fault, and the exact address, every time. It even asks where you should park.
Books into your diary
Offers your real availability and confirms the call-out on the line.
Handles the overflow
Picks up when you're drilling a cylinder, driving, or finishing the last job.
Screens the time-wasters
Filters cold sales calls so only genuine customers reach you.
Texts the customer back
Sends a confirmation SMS with the booking so nobody's left waiting.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Pricing
One booked call-out pays for the month
£30 / month
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£75 / month
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
£120 / month
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
What's included
- 24/7 AI phone answering
- Call recordings & transcripts
- Bookings & Calendar integration
- Email & SMS notifications
- Answer multiple calls at once
- Transfer calls
- Post call SMS follow up
- AI SMS conversations
- Website SMS widget
- Customer memory
- Custom integration
- Priority support
FAQ