The AI receptionist for Mechanics that answers while every bay is busy
You can't pick up with your head under a bonnet and a torque wrench in your hand. So the phone rings out, and the MOT booking, the service, the diagnostic job all ring the garage down the road instead. Cyberstaff answers every call 24/7, books the work straight into your diary, deals with the 'can I drop my car off before you open?' calls, and texts you the details before you've torqued the last wheel.
Eight in ten callers won't leave a message. They just ring the next garage with a free MOT slot this week.
Generic answering services can't book the work
Operators don't know your prices, your ramps or your courtesy car, so they can't quote an MOT, slot a service or tell a warning light from a wheel alignment. You get a name and a number, nothing more.
Call centres charge a premium and still get it wrong
You pay extra for evenings and Saturdays, and they still can't tell a cambelt job from a tyre swap or say whether you've got a loan car free on Thursday.
Cyberstaff
The answering service that knows the workshop.
Trained on your services, your prices and your diary, on call round the clock.
It tells an MOT booking from a breakdown, books the work to the right slot, handles the customers chasing their car, and texts you the details.
Not just a message left in a box.
What is an AI Receptionist for mechanics? Your line, answered while every bay is busy
Picture a service advisor on the front desk who never clocks off, never takes a tea break, and knows your services, your prices and what slots are free inside out. That is Cyberstaff, working away while you and the team stay on the tools.
Instead of pushing callers to voicemail or a call centre that has never set foot in a workshop, it listens, understands the job and answers like someone who knows cars: MOTs, servicing, diagnostics, brakes, clutches, cambelts, tyres and exhausts, all in plain language.
And it asks nothing of you. While you're mid-job under a car, the bookings keep coming in, the status-chasers get an answer, and your diary keeps filling, with you never breaking off the work.
What it does
It takes a detailed message, and can book the job
Knows your services and prices
From MOTs and full services to diagnostics, brakes, clutches and tyres, it gives callers accurate answers and a straight price every time.
Sorts the booking from the breakdown
A routine MOT goes in the diary; a car that's overheating or won't start gets flagged urgent, so the jobs that can't wait reach you first.
Answers the everyday questions
Opening hours, where to park, whether they can drop the car off before you open, do you take card: the routine questions get answered on the call, so the phone stops pulling you off a job.
Works evenings and weekends at no extra cost
No out-of-hours surcharge, no Saturday cover to staff. It answers after you down tools, over the weekend and on bank holidays.
Your garage keeps booking work whether you're under a car or long since locked up for the night.
The problem
Every missed call is an MOT your competitor just booked
Head under a bonnet or out on a road test, it's the car or the phone, never both. Most callers won't leave a voicemail, and when they need an MOT this week or their car's off the road, they just work down the list until a garage picks up. The one that answers gets the booking.
8 in 10Callers who won't leave a voicemail
£220Average value of a service and MOT booking
1 in 3Calls a busy garage misses during opening hours
0Calls Cyberstaff lets ring out
How it works
It answers, it books, you stay on the tools
1
It picks up in your name
Every call, 24/7, answered as your garage in a natural voice. No hold music, no voicemail, no ringing out across an empty front desk.
2
It qualifies and books
MOT or full service? Warning light or a knocking noise? It asks the right questions, gauges urgency, takes the reg and the car, and drops the job straight into your diary.
3
You get the summary
A clean SMS and email land the moment the call ends: name, reg, the job, urgency and the slot. Approve it or call back in a tap.
Breakdowns, no-starts and warning lights get flagged and sent to you ahead of the routine bookings.
Captures the full job
Make, model, reg, the symptoms and the mileage, every time, so you know what you’re booking before the car arrives.
Books into your diary
Offers your real availability for MOTs and services and confirms the slot on the call.
Answers the routine questions
Opening hours, drop-off and collection, where you are and whether you do a job, handled on the call so the team isn't pulled off the tools for every ring.
Screens the time-wasters
Filters cold sales calls and parts reps so only real customers reach the workshop.
Texts the customer back
Sends a confirmation SMS with the booking and the slot so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Commusoft
Field service
Joblogic
Field service
Powered Now
Trade invoicing
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
Pays for itself with one booked service
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
Yes. It knows your services and prices, offers your real availability, takes the reg, make and model, and books the slot straight into your diary, then texts the customer a confirmation. You get a tidy summary the moment the call ends, so the booking is done, not just noted.
Yes, and that's where it saves you most of the interruptions. The routine questions, your opening hours, where to park, whether someone can drop their car off before you open, do you take card, do you do a particular job, all get answered on the call from what you've told it. Anything it can't know, like exactly where a specific car is up to, it takes the reg and details and passes straight to you, so you reply between jobs instead of stopping mid-repair every time the phone goes.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Stop letting missed calls drive to the garage down the road
Start free today. Your AI Receptionist is answering as your garage in under 60 seconds.
