An AI receptionist for Mortgage Brokers that answers in one ring
Mid-appointment, mid-packaging, head-down on a case, you can't grab the phone, and a buyer with an accepted offer won't wait around. Cyberstaff answers on the first ring, 24/7, sizes up the enquiry by stage, drops the fact-find into your diary and texts you before the call's even cooled. The lead's locked in, not gone to the next broker.
While you're waiting for the voicemail beep, they've already rung someone else
Voicemail is dead air
A buyer who's just had an offer accepted is moving fast. They don't leave messages; they dial the next broker and book with whoever picks up first.
Mortgage broker answering services stall
Ask an operator to tell a remortgage from a BTL, or an AIP from a full application, and the momentum dies. No qualifying, no booking, just a name and a number going cold.
Call centres are slow and pricey
Premium evening and weekend rates for scripted message-taking, and zero feel for which lead is racing to exchange and which is still daydreaming on Rightmove.
Cyberstaff
Moves at the speed of the deal.
Trained on your services and your process, live round the clock.
It clocks a first-time buyer from a remortgage in seconds, reads how urgent they are, books the fact-find and fires you the details.
The lead never has time to drift.
What is an AI Receptionist for Mortgage Brokers? Your fastest closer on the phones
Picture an assistant who picks up instantly, every hour of every day, and reads first-time buyer, remortgage, buy-to-let and protection enquiries the way you do. No lag, no day off, no missed window. That's Cyberstaff.
Forget voicemail and forget the generic call centre. It listens, qualifies and books in one quick exchange, like a receptionist who knows the mortgage game cold, without ever handing out advice or quoting a single rate.
It grabs the details that move a case forward, slots the fact-find in, and keeps you heads-down on lenders and clients while the phone runs itself.
What it does
It takes a detailed message, and can book the job
Reads the enquiry instantly
First-time buyer, remortgage, buy-to-let, product transfer or protection: it opens with the right questions and routes the lead the moment it understands what they need.
Spots the hot ones
Still browsing, AIP needed, or offer accepted and sprinting to exchange: it reads the urgency and bumps the time-critical callers to the front of your queue.
Catches every ring
In a fact-find, packaging a case, or clocked off for the night: no call slips through. Every enquiry gets a fast, professional answer.
Runs 24/7, no surcharge
Portal and ad leads land at all hours and at full pace. Evenings, weekends, bank holidays: all covered, no premium after-hours bill.
Your practice keeps answering at full speed, even when you're with a client or off the clock.
The problem
Miss the call and your competitor books the client. Simple as that
In an appointment or chasing a lender? The phone or the work wins, never both. Buyers and remortgagers almost never leave a voicemail; they ring the next broker, and whoever answers first walks away with the fact-find.
8 in 10Callers gone the second they hit voicemail
£1,500+What one client is worth over their lifetime
40%Of enquiries hit outside 9 to 5
0Calls Cyberstaff ever lets ring out
How it works
Answers fast. Qualifies fast. You give the advice
1
Picks up on the first ring
Every call, 24/7, answered as your practice in a warm, natural voice. No hold music, no voicemail, no ringing out into nothing.
2
Qualifies and books on the spot
Buyer or remortgage? Browsing or offer accepted? It asks the sharp questions, captures the detail, reads the urgency and books the fact-find straight into your diary.
3
Hits your phone the moment it ends
A tidy SMS and email summary lands the instant the call wraps: name, number, enquiry type, stage and timing. One tap to approve or call back.
A buyer with an accepted offer racing to exchange gets bumped to the front of your queue.
Qualifies the enquiry
First-time buyer, remortgage, buy-to-let or protection, captured by stage and timing.
Books the fact-find
Offers your real availability and slots the appointment straight into your diary.
Handles the overflow
Picks up when you're in an appointment, packaging a case, or off the clock.
Screens the time-wasters
Filters cold sales calls so only genuine enquiries reach you.
Texts the client back
Sends a confirmation SMS with the appointment so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Twenty7tec
Mortgage sourcing
The Key
Mortgage CRM
Smartr365
Mortgage CRM
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
One booked client and it has already paid for itself
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
Caught, every time. Portal and ad enquiries rarely turn up at 10am on a Tuesday. Cyberstaff answers evenings, weekends and bank holidays at no extra cost, flags the time-critical ones, like a buyer whose offer's just landed, and texts you straight away so you can pounce.
It can share your typical, indicative rates as general information, but it never gives regulated mortgage advice or recommends products. Cyberstaff captures and qualifies the enquiry and books the fact-find. You stay firmly in control as the adviser; it just makes sure every client reaches you with the detail already in hand.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Don't let another fast-moving buyer slip to the next broker
Start free today and your AI Receptionist is answering as your practice in about 60 seconds.
