A discreet AI receptionist for Pest Controllers, never busy in a loft
Nobody calls a pest controller to chat. They've found something they'd rather not have found, and they want it gone. Cyberstaff answers every call 24/7, puts the caller at ease, works out what's actually crawling about, books the treatment into your diary and texts you the details, all while you're up a ladder with a respirator on.
Most ways of answering the phone quietly lose you the job
Voicemail asks too much
Someone who's just lifted a mattress on bed bugs is not in the mood to leave a tidy message and wait. They hang up and ring the next name on the list, and that's the booking gone.
Basic pest control answering services are out of their depth
A scripted operator can't tell a wasp nest from a hornet's, doesn't know your patch or your prices, and certainly can't gauge whether a job needs you today or next week. So it just takes a name and a number.
Call centres charge a fortune to still get it wrong
Premium night and weekend rates, and at the end of it all they still can't separate a one-off mouse sighting from a recurring commercial rodent contract worth ten times as much.
Cyberstaff
Knows pest control, and knows when to stay calm.
Trained on your treatments, pricing and call-out area, answering round the clock.
It can tell an active rat infestation from a lone mouse behind the bins, flags the jobs that genuinely can't wait, handles the awkward ones gracefully, books the visit and sends you the details.
A receptionist, not an answering machine.
What is an AI Receptionist for pest control? A calm voice that picks up, every time
Picture a receptionist who never sleeps, never panics, and happens to know your treatments, your pricing and your call-out radius off by heart. That, more or less, is Cyberstaff.
Rather than dropping an anxious caller into voicemail or onto a script-reader who has never seen a cockroach, it listens, understands and replies like someone who genuinely does this for a living: reassuring on the calls that need reassuring, and quietly professional on the ones that are a little embarrassing to make.
It does the lot without you touching the phone, so the business keeps answering whether you're halfway up a wasp nest or kneeling under a commercial kitchen.
What it does
It takes a detailed message, and can book the job
Works out what they've actually got
Rats, mice, wasps, bed bugs, cockroaches or fleas: it identifies the pest, gets a sense of how bad things are, and gathers the details you need to put a price on it.
Knows what can wait and what can't
A wasp nest beside a front door, rodents in a food business, a bed bug outbreak: it spots the jobs that need you today and flags them, so the urgent ones don't sit politely behind the routine ones.
Keeps the awkward calls dignified
Admitting to bed bugs or cockroaches is nobody's favourite phone call. Cyberstaff stays calm, matter-of-fact and confidential, so callers feel sorted out rather than mortified.
On duty round the clock, no surcharge
Nights, weekends, bank holidays and the full chaos of wasp season: all answered, with no after-hours premium and no extra staff on the payroll.
The phone keeps getting answered whether you're mid-treatment or finally sitting down with a brew.
The problem
A missed call is rarely just a missed call
Suited up in a loft or under a commercial kitchen, you can win the job or answer the phone, but not both at once. A caller with rats or wasps wants it gone today, and if you don't pick up, they ring the next pest controller on the list.
8 in 10Callers who won't bother with voicemail
£120+What a single wasp nest call-out is typically worth
40%Of pest calls land in the summer wasp surge
0Calls Cyberstaff leaves to ring out
How it works
It picks up, it sorts it, it lets you carry on treating
1
Answers in your name
Every call, day or night, answered as your business in a natural voice. No hold music, no voicemail, no phone ringing into nothing while you're mid-job.
2
Asks the right questions and books
Rats or wasps? Domestic or commercial? A one-off or a recurring contract? It draws out what matters, judges how urgent it is, and slots the treatment straight into your calendar.
3
Hands you the tidy version
A clean SMS and email summary lands the moment the call ends: name, address, pest, severity and access notes. Approve it or ring back in a tap.
A nest by a front door or rodents in a food premises gets marked urgent and sent first.
Pins down the pest
Rats, wasps, bed bugs or cockroaches, domestic or commercial, with the postcode and severity. It even asks where you should park.
Books into your diary
Offers your real availability and slots the treatment in on the call.
Handles the overflow
Picks up when you're up a ladder, under a kitchen, or off the clock.
Screens the time-wasters
Filters cold sales calls so only genuine call-outs reach you.
Texts the customer back
Sends a discreet confirmation SMS so nobody's left wondering.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
PestPac
Pest control software
FieldRoutes
Field service
ServiceTracker
Pest control software
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
One booked treatment and it has already paid for itself
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
Yes. It answers nights, weekends and bank holidays with no extra charge, and flags the genuinely urgent ones (a nest by a front door, rodents in a food premises, a bed bug outbreak) so you decide what needs a same-day visit and what can hold until morning. It's built to soak up the summer wasp and rodent peaks when the phone barely stops.
Completely. Those are the calls people least want to make, so Cyberstaff stays calm, non-judgemental and confidential about the lot, capturing the details discreetly and keeping them visible only to you.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Let the next panicked call reach a calm voice, not a beep
Start free today. Cyberstaff is answering as your business in about a minute.
