You can't answer the phone with your hands in a cistern. Cyberstaff picks up every call 24/7, books the job into your diary, and texts you the details before you're off the last one, so missed calls no longer mean missed customers.
Voicemail and call centres don't book plumbing jobs
Voicemail
8 in 10 callers won't leave a message. They just ring the next plumber.
Traditional answering services
Operators don't know your jobs, prices or area, so they can't answer simple questions or book the work.
24/7 call centres
Premium rates for nights and weekends, and they still can't tell a boiler leak from a tap washer.
Cyberstaff
The smarter plumbing answering service.
Trained on your services, prices and call-out area, on call 24/7.
It tells a burst pipe from a dripping tap, flags the emergency, books the job and texts you the details.
Not just a message taken.
What is an AI Receptionist for Plumbers? Your 24/7 answering service
Imagine an assistant who works round the clock, never takes a day off, and knows your services, prices and availability inside out. That is Cyberstaff.
Instead of sending callers to voicemail or a generic call centre, it listens, understands and responds like a real receptionist who knows the trade.
And the best part? It does all of this without you lifting a finger, so your business stays responsive 24/7.
What it does
It takes a detailed message, and can book the job
Knows your services
From boiler repairs to bathroom fits, pricing and availability, it gives callers accurate answers every time.
Sorts urgent from routine
It flags emergencies like burst pipes and no heating, so you can prioritise the jobs that can't wait.
Never misses a call
On a job, driving, or with family, every call is answered and every lead gets a response.
Works 24/7 at no extra cost
No premium after-hours fees and no extra staff. It answers nights, weekends and bank holidays.
With Cyberstaff, your business stays open even when you're on the tools or off the clock.
The problem
Every missed call is a job your competitor just won
When you're under a sink or driving between jobs, the phone wins or the work does, never both. Most callers won't leave a voicemail. They ring the next plumber on the list.
8 in 10Callers who won't leave a voicemail
£295Average value of one missed job
35%Of trade calls land outside 9 to 5
0Calls Cyberstaff lets ring out
How it works
It answers. It books. You get on with the job
1
It picks up in your name
Every call, 24/7, answered as your business in a natural voice. No hold music, no voicemail, no rings into the void.
2
It qualifies and books
Boiler or bathroom? Emergency or quote? It asks the right questions, gauges urgency, and drops the job straight into your calendar.
3
You get the summary
A clean SMS and email summary lands the second the call ends: name, address, problem, urgency. Approve or call back in a tap.
Burst pipes and no-heat calls get flagged urgent and sent to you first.
Captures the full job
Property type, the fault, access details and postcode, every time. It even asks where you should park.
Books into your diary
Offers your real availability and confirms the slot on the call.
Handles the overflow
Picks up when you're on another call, on a job, or off the clock.
Screens the time-wasters
Filters cold sales calls so only real customers reach you.
Texts the customer back
Sends a confirmation SMS with the booking so nobody's left guessing.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Commusoft
Field service
Joblogic
Field service
Powered Now
Trade invoicing
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
Pays for itself with one booked job
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
Yes. It answers nights, weekends and bank holidays at no extra cost, flags emergencies like burst pipes and no heating as urgent, and texts you immediately so you decide what can’t wait until morning.
Every enquiry arrives as a summary with the caller's details, so nothing is committed without you. If you can't take the job, you simply don't confirm it, and you still have the lead's details to suggest another time or pass it on.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Stop letting missed calls cost you jobs
Start free today. Your AI Receptionist is answering as your business in under 60 seconds.
