A discreet AI receptionist for Private GPs, composed on every call
Patients reach for the phone in moments of concern, rarely at a convenient hour. Cyberstaff answers each call as your practice, day or night, takes the enquiry with quiet discretion and places it in the diary, then passes the details to you privately, so a ringing line never quietly costs you a patient.
Voicemail and call centres are no setting for private care
A recorded message
A patient weighing a same-day or private appointment rarely leaves their details. More often they simply ring elsewhere, and you never know they called.
A general answering service
An operator unfamiliar with your clinicians, services and fees cannot field the simplest question, hold your tone, or carry a booking through with any assurance.
An out-of-hours call centre
Premium evening and weekend rates, handling that reads from a script, and details that arrive to you slightly altered: none of it befits a private practice.
Cyberstaff
A discreet front desk for private practice.
Versed in your clinicians, services and fees, and answering around the clock in your practice's own register.
It receives the enquiry, sets anything time-sensitive aside for a clinician's eye, secures the appointment and relays the details to you in confidence: considered, never merely a message.
An AI Receptionist for private GPs: your front desk, always composed
Picture a receptionist of impeccable manner who answers every call at any hour, is never away, and holds your clinicians, consultation types, screening packages and fees entirely at their command. That is Cyberstaff.
Rather than leaving patients to a recording or a faceless call centre, it listens, understands and responds as a receptionist fluent in private healthcare would, receiving the enquiry and placing the booking, while your clinicians remain wholly in charge of care.
It takes details; it does not diagnose. Cyberstaff receives the enquiry, sets anything urgent before your team, and arranges the appointment. Every clinical judgement rests with the clinician.
What it does
It takes a detailed message, and can book the job
Knows the practice intimately
From same-day consultations to health screenings, blood tests and travel clinics, it speaks to what you offer, your fees and your availability, accurately, each and every time.
Receives enquiries with discretion
It notes the reason for the call and sets anything time-sensitive aside for a clinician to consider, without ever offering medical advice or attempting to triage symptoms.
Lets no call go unanswered
In clinic, between patients, or long after the doors have closed, every call is met and every enquiry (new patient, referral or repeat prescription) receives a reply.
Attends round the clock, at no premium
No out-of-hours surcharge, no additional reception staff. It answers evenings, weekends and bank holidays in your practice voice, without fuss.
Your practice remains reachable even when reception is occupied or the doors are shut.
The quiet cost
An unanswered call is, more often than not, a patient seen elsewhere
When reception is with a patient or the lines are full, the call goes unmet. Private patients expect a prompt, assured reply; rather than leave a message, most simply turn to the next practice that answers, and you are none the wiser.
8 in 10Callers who leave no message at all
£150+What a single private consultation is worth
30%Of patient calls arriving beyond 9 to 5
0Calls Cyberstaff allows to ring out
How it works
It answers. It books. Your clinicians remain in charge
1
It answers in your name
Every call, at any hour, met as your practice in a natural and assured voice. No hold music, no recorded message, no call left to ring out.
2
It takes the enquiry and books it
New consultation or returning patient? Health screening, referral or repeat prescription? It asks the right questions, notes the details, sets anything urgent aside, and places the appointment in your diary.
3
It hands the details to you
A clear note arrives by text and email the moment the call ends: name, number, the reason for calling and the booking. Confirm it, or return the patient’s call, in a single tap.
Anything time-sensitive is flagged for a clinician, never triaged and never given medical advice.
Captures the enquiry
New consultation, referral, health screening or repeat prescription, with the reason for calling noted.
Books into your diary
Offers your real availability and places the appointment on the call.
Handles the overflow
Answers when reception is occupied, between patients, or long after the doors close.
Screens the cold calls
Filters sales calls so only genuine patients reach your practice.
Texts the patient back
Sends a discreet confirmation SMS so the patient knows they are booked.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
Heydoc
Practice management
Semble
Practice management
Pabau
Clinic management
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
A single booked consultation more than covers it
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
It attends evenings, weekends and bank holidays at no premium. Cyberstaff offers no medical advice and does not triage symptoms; it takes the enquiry, marks anything time-sensitive as urgent, and notifies you at once so a clinician may decide what warrants attention and signpost accordingly.
Every enquiry reaches you as a note with the patient's name, number and reason for calling, so nothing is settled without your say-so. If it falls outside what you offer or can accommodate, you simply leave it unconfirmed, and you still hold the details to call the patient back or point them elsewhere.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
Let no missed call quietly cost you a patient
Begin free today. Your AI Receptionist will be answering as your practice, discreetly and assuredly, within the minute.
