A calm AI receptionist for Vets, for when an owner is frightened
A poorly pet is scary. The last thing a worried owner needs is a beep and a recording. Cyberstaff is the calm, kind voice that picks up every time, day or night, as your practice. It listens, books the consult, gently flags the cases that can't wait, and texts your team the details. Your front desk can breathe again.
A frightened owner needs reassurance, not hold music
Voicemail leaves them alone
Someone cradling a poorly pet won't leave a message. They hang up, dial the next practice, or sit there worrying with no one to turn to.
Call centres feel like strangers
A generic operator has never heard of your consult times, your registration process, or which calls a nurse needs to see, so they can't comfort, book, or gently sort the urgent from the routine.
Out-of-hours lines cost a fortune
You pay premium rates for nights and weekends, and they still can't tell a routine booster from a pet in genuine distress.
Cyberstaff
A steady, caring voice for your practice.
It learns your services, opening hours and registration process, and it's there around the clock.
It listens to the symptoms, senses when something can't wait, guides after-hours emergencies to your out-of-hours provider, books the consult and texts your team.
No one is ever left talking to a beep.
An AI Receptionist for vets: a gentle front desk that never sleeps
Picture a receptionist who greets every caller warmly, never leaves an anxious owner on hold, and knows your consult times, your registration process and your out-of-hours arrangements by heart. Patient, unhurried, always there. That's Cyberstaff.
Rather than handing callers to voicemail or a faceless call centre, it listens with care, takes down the details, and responds like a trusted member of your team, so your nurses and vets can stay fully with the animals in front of them.
It hears the symptoms an owner describes and quietly signals how urgent a call feels, so your team can prioritise, but every clinical decision stays firmly with your clinicians. Cyberstaff books and routes with a soft touch; the judgement is always yours.
What it does
It takes a detailed message, and can book the job
It knows your practice by heart
Consultations, vaccinations, neutering, dentals, registrations: it answers owners accurately and warmly on services, opening hours and what to bring.
It senses what can't wait
It listens to the symptoms an owner describes and gently flags the calls that may be emergencies, so your team can prioritise, never offering clinical advice of its own.
It takes the pressure off reception
Appointment requests, repeat-prescription enquiries and registrations are handled with patience, freeing your front-desk team to comfort the clients in the waiting room.
It stays awake when you can't
Through the night, at weekends and on bank holidays, it answers kindly and points genuine emergencies to your out-of-hours provider, with no premium call-centre fees.
With Cyberstaff, your practice stays reachable and reassuring, even when reception is full and the phones won't stop.
The problem
Every ringing phone tugs your team away from a patient
Reception simply can't soothe a worried owner on the line and care for the animal on the table at the same time. So calls slip by, voicemails sit unheard, and an owner with a poorly pet quietly dials the practice down the road.
7 in 10Worried owners who hang up rather than leave a voicemail
20%Of appointment slots lost to no-shows
30%Of calls arrive outside core consult hours
0Calls Cyberstaff ever leaves ringing
How it works
It answers gently. It books carefully. Your team stays with the patients
1
A warm hello, in your name
Every call, around the clock, answered as your practice in a calm, natural voice. No hold music, no voicemail, no frightened owner left listening to it ring out.
2
It listens, then books
A routine booster or a poorly pet? A new registration or a repeat prescription? It asks gently, notes the symptoms, senses how urgent things feel, and slips routine consults straight into your diary, guiding after-hours emergencies to your provider.
3
A clear summary, the moment they hang up
A tidy SMS and email arrive as the call ends: owner, pet, reason, urgency and booking details. Approve it or call back with a single tap.
It notes the symptoms an owner describes and gently flags the calls that may be urgent.
Captures the right details
Owner, pet, the symptoms described and the reason for calling, every time.
Books the consult
Offers your real consult times and slips routine appointments straight into your diary.
Guides the emergencies
Points genuine after-hours emergencies to your out-of-hours provider, never offering clinical advice.
Screens the unwanted calls
Filters cold sales calls and wrong numbers so reception is freed for real clients.
Texts your team
Sends a tidy summary the moment they hang up, so nothing's missed.
Integrations
Works with your calendar, and 9,000+ apps
Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.
ezyVet
Veterinary PMS
Provet Cloud
Veterinary PMS
RoboVet
Veterinary PMS
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps
Pricing
One booked consult, and it has already paid for itself
Starter
£30/ mo
For small businesses who need AI to answer calls when they can't. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.
For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.
For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.
It answers through the night, at weekends and on bank holidays at no extra cost. It listens to what the owner describes, gently flags how urgent the call feels, and guides genuine emergencies to your out-of-hours provider using the details you've set. It never offers clinical advice; your clinicians stay in control of every decision.
Every enquiry reaches you as a clear summary, with the owner's and pet's details. Cyberstaff gathers information and flags urgency, but it never diagnoses or advises; anything clinical is passed straight to your team. If you can't take a booking, you simply don't confirm it, and you've still got everything you need to follow up.
No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you're busy, or just after hours. Prefer a separate number for your ads or website? That's also an option, we'll give you a dedicated one.
Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it's an AI assistant? Change the greeting and it will. It's your AI receptionist, you're in control.
Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.
Straight away you get a notification with the caller's name and number, why they rang, and any booking or message they left. It's all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.
In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.
Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.
Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.
Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it's working, not because you're locked in.
No more worried owners walking out the door to voicemail
Start free today, and in under 60 seconds a calm, caring voice is answering as your practice.
